Does Olaplex offer free returns? What's their exchange policy?

What's Olaplex's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Olaplex for a full refund? Do I need a receipt to return my item to Olaplex? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Olaplex does offer free returns & exchanges.
Knoji Staff
140
Posted May 20, 2018

Yes, Olaplex does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at olaplex.com.

Amazon.com is also offering discounts on select Olaplex items on their website.

Update: we've found 51 more hair care products stores that currently offer free returns & exchanges and 1,175 health & beauty stores that are offering free returns & exchanges . You can also view all 6,714 stores that offer free returns & exchanges across all categories.

This user rated Olaplex's returns & exchanges policies: 5.0
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olaplex.com

About Olaplex

Olaplex is a mid-size hair care products company operating the e-commerce site olaplex.com. Olaplex sells its products and services in the hair care products vertical, offering discounts and promo codes to its customers infrequently. Olaplex has good ratings among shoppers on Knoji, with 23 ratings and an average rating of 3.8 stars. Olaplex scores well compared to other brands in the hair care products industry, providing 6 e-commerce features to better serve its customers.

Olaplex's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Olaplex offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Olaplex offers free shipping on all qualifying orders. Get free delivery on your order from Olaplex, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Olaplex may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Olaplex may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Olaplex may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Olaplex may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Olaplex may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Olaplex may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Olaplex may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Olaplex may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Olaplex may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Olaplex may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Olaplex may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Olaplex may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Olaplex may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Olaplex offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Olaplex offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Social Media Pages:
Maybe
It appears that Olaplex may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Olaplex may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Olaplex may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Olaplex may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Olaplex may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Olaplex may not offer affiliate programs currently. Read full answer >>
View all features